How to select Staff for your Discord Server

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Every Discord server needs staff sooner or later. Once you have a certain amount of users you simply won’t be able to moderate it all by yourself. Finding reliable people isn’t easy and if you are inexperienced lots of things can go wrong in the process. So in this guide, we’ll go over how to select the right staff for your Server. Let’s jump right in!

What not to do

There are some common mistakes lots of server owners make when selecting their staff. Usually, they are related to a lack of experience, not thinking strategically or just being naive. We’re going to list those we noticed (and have made in the past) and explain why they are bad.

Nepotism

Don’t select staff based on your personal relationships. There are a few factors you are looking for in staff and if someone doesn’t meet your requirements you shouldn’t give them the position. If you genuinely represent that position no one is going to be able to argue against it. When a friend asks me whether they can become staff in one of my servers I tell them to apply and I’ll treat them like everyone else.

Too much trust

Always try to only give people as many permissions as they need. Too many servers get wiped because of internal conflicts, disagreements, and other problems. This point requires an understanding of discord permissions and an active server owner. Sadly it is hard to really teach this point as the ability to understand your team is going to get better over time. Our advice is to not take any risks when you don’t need to.

Giving staff roles away

This is just a no go. We’ve seen servers where staff roles can be won through giveaway or level roles and it’s just bad practice. Companies don’t give jobs away through giveaways or customer loyalty programs, neither should you.

Focusing on chat activity

Activity is a factor when selecting staff however lots of server owners get it wrong. Chat activity alone shouldn’t be the deciding factor by far. We recommend simply using our list of characteristics down below.

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Some characteristics to look for

Knowledge

This point focuses on the knowledge about discord as a platform, as well as discord bots. This includes the technical understanding of everything and is one of the less important characteristics on this list. That’s because your staff members will be able to acquire said knowledge rather quickly.

Activity

Activity is less related to general chat activity and more focused on things like:

  • Checking important announcements
  • Contributing to team discussions
  • Moderation
  • Responding to pings

If a member can’t bring those to the table it might be best to put them on hold until they have time to dedicate to the server again.

Personality, maturity, and levelheadedness

This is one of the deciding factors. Evaluating it requires a bit of experience on your part. You’ll have to consider how a person deals with problems, whether they stay calm and collected when dealing with problems and whether they fit your team on a personal level. A good general rule is to come up with what you want your server to represent and then translating that to what you want from your staff. If your server is aimed at teenagers it might be good if the team can represent that while having teenagers in a team on a business-oriented server might be the wrong decisions.

Experience

Experience is another important factor. Don’t narrow it down to experience with running Discord servers but instead look at overall community management and moderating experience. Whether someone was moderating a subreddit, running social media accounts or organizing events in the real world doesn’t matter. All of the skills learned there can be applied to Discord.

Time zones and availability

Sometimes the deciding factor is what time zone a person lives in and at what times they are available. The optimal case is when your server is protected 24/7 and someone is always looking out for it.

Staff applications

We always select our staff through application forms. Usually, our platform of choice is a simple Google form with questions to fill out.

Try coming up with questions which cover all of the important characteristics and don’t forget to ask for people’s e-mail or Discord name so you can contact them!

That’s it!

Those are all the things we consider when selecting moderators and other helpers for our Discord servers. If you still have questions, want to learn even more about Discord or simply hang out with our community please join our server down below!

The best ways to advertise Discord Servers

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This is the question all server owners ask themselves at some point. It’s not always the question they should be asking, but that’s not the point of this article. We have grown servers to tens of thousands of members using the strategies down below. We know that there are lots of popular ways people like to advertise discord servers which we won’t list down below. However, the strategies here are what we really used and what we had success with. Let’s jump right in!

1. Have a presence outside of Discord

This includes social media accounts for the discord, recruitment posts in forums and listing your server everywhere else you can. Creating the accounts is not enough though, you’ll have to actively interact with and reach out to people.

This point simply makes sense, if you’re in more places at the same time then more people are going to see your server. Things you can post include screenshots from your community (with permission), news around the topic of your community and so on. This requires some creativity, but the returns can be amazing and that’s why it’s one of the best ways to advertise discord servers.

2. Create content

This is very much related to the first point. If you create content around the topic of your server yourself, you can get attention and users to consume it.

You could, for example, write articles or make videos and then include a link to your Discord. If you do this properly you will not only be able to grow as a content creator but grow your Discord too. However, this point requires you to be genuinely interested in the topic and ready to invest time.

3. Offer value

Give people a reason to join your Discord. This works for all types of Discords, you just have to sit down and think of something you can do. Have weekly game nights, give people advice or answer their questions once a week if you’re an expert on something…

This is hard to specify in an article as it is very much about how unique you can make your Discord. Being unique and offering value and then telling people outside of your Discord about it is one of the best ways to advertise discord servers.

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4. Treat it like a business

This might sound extreme to a lot of you, but if your goal is simply growing your Discord Server, then treating it like a business is the best way to go.

Now first, this doesn’t apply to most of you, the people reading this. Why? Because your real goal is not growing your Discord, it is something else. We’ll have a guide on finding your Discord goals up soon.

Second, this doesn’t mean working on your Server eight hours a day or pouring money into it. It simply means looking at the whole operation in a strategic and thoughtful way. If the users are your customers, how can you sell your Discord to them? Once you understand the general approach to this you’ll know how to advertise discord servers and grow them to where you really want them to be.

That’s it!

Those are our tested and real ways of growing your Discord server. In the long-term, the methods described above will make you grow to where you want to be and have a healthy and engaged community on top of that. We know that spamming and partnerships with hundreds of server seem tempting at first and might gain you a lot of users. However, always keep in mind that you’ll be happier with an engaged community of 25 people, not with 1000 who don’t care. We hope you could take something from this article, please let us know what you think about it and how you advertise discord server in our discord down below!